


The RESPECT model in healthcare communication
What does better communication mean for healthcare? It means better patient care, the ability to more accurately diagnose and treat, and increased efficiencies across the entire healthcare system. One model of communication in healthcare we like is the RESPECT model....
Are you including patient comfort questions in patient follow-ups?
It’s so easy to get caught up in test results, that we sometimes forget to ask questions about patient comfort when we follow-up with our patients. Here are a few tips to get your patients to open up and share more about their physical and emotional well-being during...
Measuring the effectiveness of your patient safety initiatives
Now that you’ve built your patient safety team, and set goals to improve patient safety in your healthcare institution, what next? Well, you need to measure your progress to know if your programs, initiatives, and investment are paying off! Here are a few ways to...